Return & Refund Policy

1. Return / Replacement Duration

Customers can request a return or replacement within 7 days from the date of delivery, only in the following conditions:

• Wrong product received
• Damaged or defective product
• Design or model mismatch from order

Note: Returns are not accepted for change of mind or personal preference.

2. Refund Eligibility

A refund is processed only when:

• The product cannot be replaced
• The product is out of stock
• The issue is valid & approved after verification

3. Refund Processing Time

Once approved, the refund will be processed within 5–7 working days to the original payment method.

4. Return Conditions

• Product must be unused and in original condition
• Original packaging must be included
• Unboxing video may be required for damage claims

5. Items Not Eligible for Return

• Customized or personalized covers
• Physical damage caused after delivery
• Normal wear & tear

6. How to Raise a Return Request

To raise a return or refund request, contact us using the icons above and share:

• Order ID
• Issue description
• Product photos / unboxing video

7. Policy Updates

The owner Suresh Chand reserves the right to modify this policy at any time.